Dispatch the Right Tech to the Right Job
Sending a senior tech to a basic filter change wastes money. Sending a junior tech to a complex commercial job wastes time and reputation. JobbWorks lets you match technicians to jobs based on skill level and location — so every dispatch makes sense.
- Tag jobs by service type and required skill level at intake
- View all open service calls and available techs from one dispatch board
- Prioritize calls by urgency — no-AC emergencies rise to the top
- Update job status in real time as techs complete calls throughout the day
Sell and Track Maintenance Agreements
Service agreements are the most reliable source of recurring revenue in HVAC. JobbWorksmakes it easy to sell, schedule, and track agreements so no tune-up ever gets missed and no customer ever lapses without you knowing.
- Set up recurring maintenance visits for each agreement customer
- Track agreement renewal dates and send reminders before they lapse
- Give agreement customers priority scheduling — and record that benefit in their profile
- Bill agreements monthly, quarterly, or annually based on customer preference
Manage Emergency Calls Without Losing Your Schedule
Emergency service calls don't care about your planned schedule. JobbWorks lets you insert urgent jobs without blowing up the rest of the day — and communicate delays to affected customers automatically.
- Insert emergency calls into the schedule with drag-and-drop ease
- Identify which scheduled customers can be pushed without a major issue
- Notify pushed customers proactively with a revised arrival window
- Keep a full log of every emergency call for warranty and liability purposes
Invoice on the Spot — Even in the Field
HVAC techs shouldn't have to return to the office to trigger an invoice. JobbWorkslets techs close out a job and send the invoice from their phone — so you get paid faster without adding admin burden.
- Create and send invoices from the field the moment a job is complete
- Accept card payments on-site — no more waiting for checks
- Attach photos, diagnostic notes, and equipment model numbers to the invoice
- Build a complete equipment service history for every customer property